COMMISSION FAQ

I am always open to working with new clients on commercial work and brand collaborations. You can also Hire me for longer projects. For more Information check out my About page.

FAQ PRIVATE COMMISSIONS

Terms of service

By commissioning me you are agreeing to the terms of service below. You can check my shop or mail me through:

Contact: LooonaLou@icloud.com
Subject: private Commission

What I will draw

  • I will draw Original characters and fanart

  • I will draw people and pets/animals

  • I will only draw in my style(s)

  • i will not draw in another artist’s style

  • i will not draw hyperrealism

  • I will not draw NSFW or furries

  • I will not accept discriminatory, hateful or violent content

General

  • Please be nice and write clear what you want.

  • Provide accurate references, with images and descriptions per Mail.

  • Any ill behaviour will not be tolerated and your commission will be cancelled if it occurs.

  • I will contact you as soon as possible, that’s why I expect the same from the client. A big delay on the mail exchange will cause delay on the deadline.

  • I reserve the right to terminate the work at any time and for any reason, if the client breaks their professional conduct or there’s no communication on their side.

  • I reserve the right to decline any commission, without need for explanation.

Rights and Permissions

  • All commissioned work discussed in this agreement are non-commercial and shall be treated as such. Individual contracts will be written when art is commissioned for commercial (for-profit) use.

  • I, the artist, hold full rights to the produced drawing, not the commissioner unless otherwise agreed upon explicitly and fully paid for it.

  • The artist does not claim ownership of any intellectual property drawn in the commission. Unless it is a character of my own.

  • I do retain full rights to all images produced and may use those in portfolios, commission examples and any other form of self-promotion.

  • The client cannot modify the final work unless it’s a resize of the work for self-printing purposes.

  • The client may never claim work done under this contract as their own.

Payments

  • I will send you an invoice via PayPal or Stripe, your choice.

  • All commissions must be paid in full upfront.

  • a deadline of under two weeks after the discussion of the commission’s subject must be paid upfront, too.

  • any additional fees for additional changes or printing + shipping must be paid before the final artwork(s) will be sent to you.

Process and Delivery

  • I will send you thumbnails, sketches and rough color editions to decide on the final composition and colors.

  • after the artwork is finished you will be send a low res preview to decide on final color and Saturation adjustments, additional changes or get the chance to request further service such as printing + shipping for digital artworks.

  • as a last step you will be send the final piece per mail and/or link to download the full res files.

    DIGITAL COMMISSIONS

  • The client will get a jpg, png or pdf of their commission in 600dpi.

  • I will not give the original digital file with layers unless the client has paid for it.

  • you can print it for your own personal use.

  • for an extra fee I DO provide the service of printing + Shipping of the final work through mail after discussion.

    TRADITIONAL COMMISSIONS

  • you will get a traditional original artwork in the size you choose or we discussed, savely packaged, with a Certificate of Authenticity shipped to your address.

  • Once I have finished preparing your order, you will receive an email confirmation that your order has been shipped.

    HOW TO TAKE CARE OF YOUR ORIGINAL ARTWORKS OR PRINTS

    • Avoid placing artwork in direct sunlight

    • Use uv blocking acrylic or glass for framing

    • use a framing mat to avoid direct contact with the glass

    • Keep lights off when you’re not in the room

    • Avoid any contact with moisture or water at all costs

Corrections

  • Corrections can be made at the sketch stage. Small changes are free, the first large edit is free. After the first, editing fees will be applied.

  • After the colouring stage, small colour changes are free. Any large edit on this stage will be charged.

Refunds

  • The client has the right to terminate the work at any time.

  • If I have not begun the work I will refund you all the payment.

  • After the work has begun, it will depend on the time spent on the illustration.

  • A finished artwork has to be paid in full and won’t be refunded.